HCA 462 - Quality Management in Health Care
3 Credit(s)
Quality is an important aspect of health care; indeed, for most people, it is the most important aspect. Quality is defined in the dictionary as “degree of excellence” or “superiority in kind.” Quality of care must be part of both the process and outcome of health care whenever possible. The issue is how does the system develop mechanisms to assure such quality? This course serves as an introduction to the process of quality management in health care organizations. Principles of total quality in health care will be discussed. Differentiation between quality assurance and quality management will also be presented. Instructor permission.
Prerequisite(s):
BUS 318 Minimum Grade: C- OR T
AND
HCA 303 Minimum Grade: C- OR T
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